● User Guide

Everything you need to know to use your phone service.

Step-by-step guides for every part of your New Call Enterprises service, organized by topic. Pick where you'd like to start.

Using ConnectUC

Calling, voicemail, texting, fax, contacts, video meetings, and the mobile app β€” everything in the ConnectUC app, step by step.

View Guide β†’

Paging

Make an office-wide announcement from your desk phone β€” how to send a page, and what your team hears on the other end.

View Guide β†’

Using Your Desk Phone

Making calls, checking voicemail by phone, transferring, park, and conference calls β€” the everyday basics of your handset.

View Guide β†’

Customer Portal

Voicemail settings, answering rules and schedules, contacts, music on hold, call history, and your profile.

View Guide β†’

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