New Call Enterprises gives you enterprise-grade voice, video, and messaging with AI voice assistants, business SMS, and a contact center, all on one reliable platform at small-business pricing.
Works with the platforms you already run on
From core calling to AI automation, business texting, and a full contact center β it's all built in, not bolted on.
Answer from any device, route calls with custom menus, hold music, and virtual receptionists.
Your phone system lives in the cloud, not a closet full of equipment β calls run securely over the internet, so you can answer from your desk, home, or on the road. Route callers automatically with custom menus, hold music, and a virtual receptionist, so every call reaches the right person without a live operator.
Books appointments, qualifies leads, and answers FAQs by phone or by text.
This goes beyond a simple attendant: it syncs with your calendar to book and confirm appointments, asks qualifying questions to route hot leads to the right person, and understands multiple languages automatically β over both voice and SMS. Choose a ready-made Receptionist, Customer Service, or Sales persona, or build your own with a no-code flow builder.
Text-enable your business number and send secure virtual faxes β no separate app required.
Send and receive text messages from your existing business number β perfect for appointment reminders, quick updates, or a customer who'd rather text than call. Faxes work the same way: send and receive them digitally, with no fax machine or dedicated phone line required.
HD video meetings and screen sharing built into the same app as your phone system.
Host client meetings, team check-ins, or trainings with HD video and screen sharing β all inside the same app you already use for calls. No separate video subscription to manage or extra software for your team to learn.
Voice, SMS, chat, and email in one omnichannel queue β not four separate tools.
Built for businesses that handle a high volume of contacts: calls, texts, chats, and emails all land in one organized queue and get routed to the team member best equipped to help, based on skill or availability. Built-in reporting shows wait times, volume, and team performance, and AI review flags frustrated customers automatically so problems get caught before they escalate.
Bring enterprise-grade calling directly into Teams β no separate softphone needed.
If your team already lives in Microsoft Teams for chat and meetings, you can make and receive real business phone calls right there too β no separate softphone app to open. One less tool to juggle, with your business number working exactly where your team already is.
Take your business line anywhere with full-featured softphone apps for every device.
Turn any phone or laptop into an extension of your business line, with dedicated apps for iOS, Android, Mac, and Windows. Employees can call and text from your business number β not their personal cell β whether they're in the office, at home, or on the go.
Real-time toll-fraud monitoring and quality-of-service alerting keep calls safe and clear.
Toll fraud β hackers hijacking your phone system to place expensive unauthorized calls β is a real risk for any business phone system; this monitors your account in real time and flags suspicious activity before it becomes a huge bill. Quality-of-service alerting also watches your call quality continuously, catching network issues before they turn into dropped or garbled calls.
Affordable per-user plans with everything a growing team needs β virtual receptionist, mobile app, and call menus.
Learn more βCustom architecture, dedicated support, advanced contact center, and enterprise-grade security for larger teams.
Learn more β"Switching our office to New Call Enterprises took a single afternoon. The AI attendant alone cut our missed calls to almost zero."
"We added Business SMS and our appointment no-shows dropped almost overnight. Support answers in minutes, not days."
"The Teams integration meant our sales team never had to leave the tool they already lived in. Huge time saver."
Tell us a bit about your business and we'll follow up within one business day.