Reduce no-shows with automated reminders, keep urgent calls covered after hours, and send records the way healthcare still runs by fax all from one platform.
It books and confirms patient appointments automatically by phone or text, and it syncs with your calendar to help reduce no-shows.
Instead of front-desk staff spending hours on reminder calls, the AI agent handles scheduling, confirmations, and rescheduling on its own over voice or SMS, synced to your calendar in real time. Patients get a reminder that's easy to confirm or reschedule with a quick text back, which is typically what drives no-show rates down.
Routes after-hours calls and texts differently depending on urgency, so nothing urgent sits in a general voicemail box.
When your office is closed, not every call is the same. A prescription question should not wait behind a routine scheduling request. The AI agent can be configured to route anything that sounds urgent to on-call staff or an emergency line, while handling routine after-hours questions and messages itself.
Send and receive faxes digitally, which is still the standard for records requests and referrals in healthcare.
Fax has not gone away in healthcare. Referrals, records requests, and prior authorizations still commonly move by fax between practices, labs, and insurers. You can send and receive them as PDFs by email or through the portal, with no physical machine or dedicated phone line taking up space at the front desk.
Send appointment reminders and confirmations by text from your practice's existing number.
Text reminders and confirmations from the same number patients already call, so there's no separate patient-portal notification or app to check. It's often the fastest way to get a same-day answer on whether a patient is still coming in.
Every number is E911-enabled, so a call for help from any exam room or office phone routes with the right location automatically.
In a clinical setting, a call for emergency help needs to reach responders with accurate location information the first time. Every number on the platform is E911-enabled, so that routing happens automatically in the background, giving you one less thing to configure or worry about.
"Since we turned on the AI agent for reminders, our no-show rate dropped noticeably, and our front desk isn't spending half the morning on reminder calls anymore."
Tell us about your practice and we'll follow up within one business day.