Call Management
- Attended Transfer
- Auto attendant Answering
- Automatic Call Distribution (ACD)
- Busy Call Forwarding
- Call Forwarding
- Multicast Paging
- No Answer Call Forwarding
- Call Hold
- Call Park
- Call Queue
- Call Recording
- Call Routing Time Frames
- Call Waiting Indicator
- Caller ID
- Direct Inward System Access (DISA)
- Directed Call Pickup
- Do Not Disturb
- Find Me (Digital Assitant)
- Forward Calls Locally or Remotely
- Incoming Call Blocking
- Office Intercom
- Ring Groups
- Voice Mail
- Voicemail to Email
- Voicemail to Text Message
Call Center
- Multiple Agents
- Pause Calls
- Queue
- Reason Codes
- Tally Codes
- Zero Out
Call Conferencing
- Conference Bridges
- 3-Way Conference Calls
Reporting
- Accounting and Billing Reports
- Activity Reports
- Call Detail Records
- Call Traffic by Extension
- Call Volume Graphs
- Call Center Reports
Third Party Integrations
- Microsoft Outlook Plugin
- Salesforce.com Plugin
- Screen Pops
- API Available
Customer Portal
- Account Management
- Automated Billing
- Operator Console
- Detailed Accounting
- Message Center
- Endpoint Template Management
Virtual Attendants
- Multiple Top Level Auto Attendants
- Sub-Level Auto Attendants
- Top Level Auto Attendants
Origination & Termination
- E911 Support
- Endpoint Templates
- International Termination
- Share Line Appearance
- Toll Free numbers
- Domestic Termination
- Domestic Origination
Software Phones
(No More Physical Phones)
- Mobile App
- Voice
- Chat
- Video Chat
- Cloud Extensions
- Mobile Office Extensions
And hundreds more!! View our detailed featured list brochure here.