The modern workforce puts a premium on flexible working conditions, be it in hours, or location, or both. In fact, several studies asserted that employees who have flexible working conditions were both happier at work and less prone to burnout and psychological stress. Traditionally, according…

There’s no shortage of communication channels available today that businesses can use to reach and interact with their customers – websites, blog posts, social media, etc. These new media channels are great, but phone conversations are still, hands down, one of the most effective ways…

86% of small businesses are considering replacing traditional phone systems with cloud-based Do you take business calls on your cell phone? Of course you do! Do your employees or sales force work remotely, from home or the road at least some of the time? Most…